---
title: Audiometer won't pair through Bluetooth with laptop or tablet?
description: "The Soundtrace audiometer is paired with your tablet or device via Bluetooth through the Chrome browser. Summarized below are common actions that typically resolve any issues in paring the device: Aud"
---

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2. [This article will be helpful for users encountering issues with pairing the audiometer through Bluet](https://help.soundtrace.com/helpdesk/this-article-will-be-helpful-for-users-encountering-issues-with-pairing-the-audiometer-through-bluet?hsLang=en)
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# Audiometer won't pair through Bluetooth with laptop or tablet?

The Soundtrace audiometer is paired with your tablet or device via Bluetooth through the Chrome browser. Summarized below are common actions that typically resolve any issues in paring the device:

If the above troubleshooting steps do not work; you can use the USB option for testing instead of bluetooth. Plug the USB cord into your computer and the audiometer.

These actions typically resolve the issue, but if you are still experiencing issues, please reach out to our team using the chat feature in the bottom right or contact us through [help@soundtrace.com](mailto:help@soundtrace.com).

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    - [Audiogram Testing Prep](https://help.soundtrace.com/helpdesk/faqs?hsLang=en#audiogram-testing-prep)
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- [This article will be helpful for users encountering issues with pairing the audiometer through Bluet](https://help.soundtrace.com/helpdesk/this-article-will-be-helpful-for-users-encountering-issues-with-pairing-the-audiometer-through-bluet?hsLang=en#main-content)
  
  
  
  
  
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