Welcome to the Soundtrace Help Desk!

FAQs

Quick answers to the most common questions about our products, services, setup process, and troubleshooting.

Getting started

Everything you need to hit the ground running—from account setup and first-time login to equipment setup and best practices.

Troubleshooting

Step-by-step guides to resolve common issues fast. Whether it's hardware glitches, software hiccups, or user errors.

General

Helpful info that doesn’t quite fit anywhere else—company policies, platform overview, contact details, and other useful guidance.

Reports

This section covers everything from generating reports to understanding key metrics and ensuring compliance documentation is in order.

Support

Need help? This is your direct line to our team. Find out how to submit a request, track open tickets, and get the assistance you need.